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+1 7189649978

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mailing Address

Farm Soho, New York, NY 447 Broadway, 2nd Floor.

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Don’t hesitate to check out the FAQ section below, or reach out to us directly if you’d like to learn more about how we operate and how we can assist you. We’re always happy to help!

Frequently asked questions

We will ask you a series of questions on call, allowing us to assess your case. A member of staff will be assigned to your case and help you.

We are the only company in our field that will work directly with your Law Enforcement, and we also differentiate ourselves from other companies by only charging for Live Crypto-Tracing and Internet Fingerprinting. Our Dispute Consultation is a No Win No Fee service, which means we only get paid if you get money back.
We focus highly on educating ourselves so we are better at researching the traces left by the scammers/fraudsters. This gives us an advantage in stopping the thieves from stealing from new victims.  

We believe that this approach is not only fair and transparent but also emphasizes our unwavering dedication to the well-being and satisfaction of our clients.


At Active Cash Recovery LLC, we understand that every situation is unique and requires personalized attention. Following your consultation, we will conduct a thorough analysis of your case and provide you with an honest assessment of the likelihood of success. 

Unlike other companies, we won’t offer false promises or raise false expectations. If we believe that you have a strong case, we’ll present you with all possible recovery options, and we’ll work diligently to reclaim what’s rightfully yours. 

You can request a chargeback for a fraudulent transaction with Visa® and Mastercard® within 120 days of the transaction, and sometimes, up to 540 days under specific circumstances. 
While in certain jurisdictions, you may legally qualify for even extended periods but sadly, tracing lost funds becomes more difficult over time as scam companies often change their name or declare bankruptcy to avoid returning the money. 
However, there is no specific deadline for the task becoming impossible, and people recover their funds, even after several years.  This is why the consultation is important where we will assess the possibility of tracing and recovering your money through a simple chargeback process.
A chargeback is when you  cancel a credit or debit card transaction after it has been completed by initiating a chargeback process.
This process begins when you file a request with the bank that issued you the card. Visa and Mastercard have chargeback programs designed to protect their cardholders from unauthorized or fraudulent transactions.
The chargeback process involves several steps, such as providing documentation and evidence to support your claim. Once your request is received, the bank will investigate the transaction to determine its validity and take necessary action. Keep in mind that the policies regarding chargebacks may differ depending on the bank and the transaction type, so it’s important to carefully review the specific terms and conditions of your card issuer.

No, the bank should not blame you for getting scammed. Fraudulent companies are known for engaging in dishonest practices, and if the transaction was made with such a company, it may be considered illegal and open for dispute. The bank has a responsibility to investigate any suspicious or unauthorized transactions and work towards recovering your funds.

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